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Kenya Agricultural and Livestock Research Organization

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+254 722206986; info@kalro.org

  • Home
  • About Us
    • KALRO Board
    • KALRO Management
      • Secretariat
      • Scientific Technical Committee
    • Vision and Mission
    • Service Charter
    • Research Fund
  • Departments
    • Crops
    • Livestock
    • Institutes
  • Information Resources
    • Mobile Applications
    • KALRO Web Information Resources
    • Information Brochures
    • Library and Information Services (LIS)
    • Publications
    • The IGC-IRC 2021 Congress Kenya
    • Crop Propagation e-Books
    • The East African Agricultural and Forestry Journal
    • KAINET
    • Kenya Pollination Information Network
  • Media & Events
    • Press Releases
    • Upcoming events
    • Briefs
    • Gallery
    • Videos
  • Procurement
    • Tenders
    • Procurement Opportunities
    • Archived Tenders
  • Customer Care
    • Complaints and Feedback
    • Service Charter
    • Report on Client Feedback
    • Contact Us
  • Careers

Complaints and Feedback

You are here: Home / Complaints and Feedback

Report Complaint

Phone:  +254 780199913
Phone : (Safaricom): +254 709 104000 Ext.2360
Phone: (Airtel): +254 730 707000 Ext.2348
Email: complaints@kalro.org

Report Corruption
Phone : (Safaricom): +254 0709 104000 Ext.2306
Phone : (Airtel): +254 0730 707000 Ext. 2306
Email: info@kalro.org

Kindly Fill the form below to report a Complaint / Corruption

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Complaints Handling Manual 

The Customer Complaints Handling Manual provides guidelines for handling complaints within the Organization. While most complaints should be resolved informally with relevant
employee, there are provisions for formal procedures depending on the nature and seriousness of the complaint.

Download the Complaints Handling Manual Below

Title Update Date Download
KALRO Complaints Handling Manual
1 file(s)
April 14, 2022 Download

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    Kenya Agricultural and Livestock Research Organisation,
    Post Office: P.O. Box 57811, 00200, City Square, Nairobi, Kenya
    Email : info@kalro.org,
    Location : Kaptagat Rd, Loresho, Nairobi, Kenya
    Direct Line : +254722206986, +254722206988, +254730707000
    Kenya Agro-Advisory Call Centre: 0111010100

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